Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Current Opportunities

Unit Space Coordinator (Four-month Contract)

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Unit Space Coordinator (4 Months Contract).
*Remote work arrangement

About this Opportunity

When meeting in person, it is essential for units to have a safe, desirable location to gather. The Unit Space Coordinator will provide specialized support to unit space. In this role, you will contribute to a positive girl experience by working to ensure units are supported with locating and securing suitable space for unit meetings. You will report to the Manager, Member and Unit Support and work alongside key internal stakeholders across the organization.

Responsibilities include:

  • Working with various external partners (i.e., school boards, community centres, local businesses) to research and submit permit applications to secure unit space (indoor and/or outdoor).
  • In collaboration with key internal stakeholders, lead and support the implementation of unit space procedures, following established best practices.
  • Researching and contacting appropriate unit space options and booking unit space for new or moved units.
  • Working alongside Unit Guiders and senior volunteers to determine unit space needs, as well as actively monitoring and supporting these needs.
  • Daily administration related to unit space including cancellations, communicating updates to unit Guiders, permit application timing awareness and member customer service support.
  • Researching corporate partners and creating materials to promote space partnerships
  • Review, maintain, and make recommendations for improvements to the unit space support processes, policies, and tools.
  • Provide ongoing unit space support including record keeping, document management, database maintenance, quality assurance and responding to inquiries to ensure a positive customer service experience.
  • Maintaining a high level of knowledge concerning the membership database (iMIS) to access information and generate reports.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

You are an ideal candidate if you have:

  • A relevant post-secondary degree/diploma in a related field of study or equivalent experience (e.g., Volunteer Management, Event Planning, Social Sciences, Business Administration).
  • 2+ years of experience in a customer service-related role.
  • Proven customer service and relationship management skills.
  • Exceptional written and verbal communication skills and strong independent work skills.
  • Comfort with ambiguity and working in a fluid, fast-paced environment.
  • Able to solve problems and manage details.
  • Demonstrated experience working under pressure and multiple tight deadlines.

Assets include:

  • Knowledge of/experience with Guiding
  • Experience working with a diverse population of volunteers within the non-profit sector
  • French language skills/fluency (and any other language spoken in Canada)

Starting Salary: *$44,060 annually 
*Salary based on location, Greater Toronto Area 

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Talent Acquisition Specialist via e-mail HR@girlguides.ca.

This position will remain open until filled. Interviews will be conducted on a rolling basis. Kindly reference the position title in the subject line of your email message. Submissions without a cover letter will not be considered.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups.

Upon request, GGC will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member Growth Coordinator – Alberta Council

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls. 

GGC is actively searching for a Member Growth Coordinator. 
*Remote work arrangement temporarily due to COVID-19

About this Opportunity
This is an exciting opportunity to join a leading girl-driven organization in a role that is critical to unleashing the organization’s potential to grow. Reporting to the Team Lead, Member Growth this role supports membership growth in Alberta and through the planning and execution of activities to recruit members. Most importantly, it contributes to a team that helps girls and women across the country join an exciting movement that allows a girl to be everything she wants to be. The position will also support volunteers in all acquisition projects, pilot programs and local community outreach plans.

The Member Growth Coordinator will: 

  • Collaborate with the Member Growth team to operationalize the annual growth plan for the Alberta Council with targets and activities and provide periodic reporting on its progress.
  • With strategic support from the Member Growth Team, coordinate with Senior Volunteers, Operational Team Lead and other field support staff to determine and prioritize areas where there are opportunities for membership growth and undertake growth initiatives in these areas. 
  • Collaborate with the Marketing and Communications Department, Member Growth Team, Operation Team Lead and Senior Volunteers, support the development and execution of annual marketing and advertising plans for the Alberta Council (which includes advertisements and other promotional opportunities) and ensure that the local needs are met and are aligned with the annual growth plan.
  • Support the development and foster any vendor relationships and administer contracts for marketing, advertising or PR initiatives as required.
  • Collaborate with Field support staff to manage waitlist and support acquisition-related aspects of membership and unit readiness.
  • Collect and analyze information related to the challenges and opportunities for growing Guiding in Alberta (demographics, socio-economic, other youth programming, volunteerism stats, organizational membership data, etc.). 
  • Support the execution of local pilot projects for growth, as identified by the Member Growth Department and provide documentation of these local pilot projects.
  • Support onboarding of volunteers for community outreach and recruitment activities as well as the development of strategic partnerships, as needed.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

You are the model candidate if you have:

  • Related post-secondary education or relevant work experience
  • Experience working in recruitment, promotions, marketing or sales-related activities
  • Demonstrated ability to plan interesting and inviting information events and girl programming.
  • Outstanding organizational and coordination abilities.
  • Ability to work independently, and with a team.
  • Excellent communication (written and verbal), interpersonal and relationship-building skills.

Assets:

  • Experience in Membership-based organizations, Associations or Non–profit organizations an asset.
  • Experience working with volunteers an asset.
  • Knowledge of Girl Guides of Canada an asset.

Starting Salary: *$44,060 annually
*Salary based on location, Greater Toronto Area
If this sounds like a job tailor-made for you, apply today!

Send your cover letter and resume (as one file) to:
Simon Bain, Talent Acquisition Specialist via e-mail HR@girlguides.ca

This position will remain open until filled. Interviews will be conducted on a rolling basis. Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups.

Upon request, GGC will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Accounts Receivable Administrator (Location: 50 Merton St., Toronto ON)

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Accounts Receivable Administrator.
*Hybrid work arrangement

The Accounts Receivable Administrator will:

  • Take full ownership of accounts receivable in a nation-wide shared services role.
  • Code all sales and receipt entries, including credit cards, cheques, cash and ACH direct payments.
  • Prepare bank deposits and review bank receipt transactions.
  • Enter relevant accounts receivable receipts, refunds and revenue recognition journal entries.
  • Act as the subject matter expert, effectively communicating policies and procedure to various stakeholders.
  • Coordinated transaction flow between various departments and ensure correct and timely accounting entries.
  • Efficiently and professionally respond to all internal and external telephone/email inquiries and follow up on outstanding invoices.
  • Prepare A/R month-end and year-end adjustments and reconciliations.
  • Provide back up support and assistance to other team members within the finance department and perform other duties as assigned.
  • Conducts various accounting analysis and reconciliations, with ability to translate data into meaningful recommendations.
  • Prepare and provide A/R statistics and review Accounts Receivable Aging report.
  • Apply organizational policies regarding inclusivity to content, communications and customer service.

You are the model candidate if you have:

  • Post-secondary education in Accounting, or equivalent experience
  • 3-5 years of relevant work experience in the accounts receivable function
  • Experience in a non-for-profit sector is as asset, experience with donation receipts is a strong asset
  • You have demonstrated understanding of revenue accruals, revenue recognition, G/L reconciliations and experience in preparing journal entries
  • Proficiency with Sage 300 accounting software is an asset
  • Have good computer literacy
  • Have sound analytical skills in relation to numerical data
  • Have excellent customer service and communication skills, both verbal and written.
  • Ability to consistently meet deadlines
  • High accuracy and attention to detail
  • Ability to handle a high volume of work and prioritize work received from multiple sources
  • Are a positive, enthusiastic and committed team player and have a demonstrated high degree of initiative, judgement and problem-solving ability
  • You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic

Starting Salary: *$40,166 annually
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today!

Send your cover letter and resume (as one file), Attn: Simon Bain, Talent Acquisition Specialist, via email to HR@girlguides.ca.

This position will remain open until filled. Interviews will be conducted on a rolling basis. Kindly reference the position title in the subject line of your email message. Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities

and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Accounts Payable Administrator (Location: 50 Merton St., Toronto ON)

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Accounts Payable Administrator.
*Hybrid work arrangement

The Accounts Payable Administrator will:

  • Set-up new vendor profiles, manage vendor accounts and reconcile vendor statements.
  • Solicit and verify invoices and accurately enter high volume of invoices into accounting system.
  • Obtain approval and process invoices/employee expenses/volunteer expenses for disbursement and verify that transactions comply with corporate policies and procedures.
  • Manage purchase card transactions and reconciliations.
  • Use effective payment strategies to make timely A/P payment and expense reimbursements.
  • Process weekly payment in the system (cheque run, EFT payment and wire transfer).
  • Review and analyze Accounts Payable aging report.
  • Investigate and resolve billing and payment discrepancies, process refunds and make adjustments and corrections to corporate billing records.
  • Respond to internal and external inquires in a timely manner.
  • Review and process Accounts Payable transactions accurately and timely, ensuring proper procedures are followed and deadlines are met.
  • Assist with month-end and year-end actuals and completion of account reconciliation.
  • Apply organizational policies regarding inclusivity to communication and customer service.
  • Other duties are required

You are the model candidate if you have:

  • Post-secondary education in accounting, or equivalent experience
  • 3-5 years of relevant work experience in accounts payable, accounts receivable, invoicing, payment, and general accounting
  • Demonstrated experience in the full procure to pay cycle
  • Experience with Sage 300 accounting software
  • Excellent verbal and written communication skills
  • Ability to manage time and meet deadlines
  • Have demonstrated computer software proficiency with MS Office; Office 365, intermediate Excel.
  • Have sound analytical skills in relation to numerical data
  • High accuracy and attention to detail
  • Can handle a high volume of work and prioritize work received from multiple sources
  • Are a positive, enthusiastic, and committed team player and have a demonstrated high degree of initiative, judgement, and problem-solving ability
  • You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic

Assets:

  • Experience with web accessibility testing tools e.g., WAVE, AChecker and WCAG 2.0 guidelines.
  • Experience working with Drupal, WordPress.
  • Experience with at least one .NET CMS platform
  • Skills in Visual Studio and PhotoShop
  • Formal training in User Experience.
  • Working experience with a non-profit organization.
  • Familiarity with basic usability testing and QA processes.
  • Experience with iMIS RiSE.

Starting Salary: *$40,166 annually
*Salary based on location, Greater Toronto Area

Does this sound like you? Then apply today!

Send your cover letter and resume (as one file) to HR@girlguides.ca.

This position will remain open until filled. Interviews will be conducted on a rolling basis. Kindly reference the position title in the subject line of your email message. Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities

and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Web Developer (14-month Contract)

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Web Developer, 14-month contract.
*Hybrid/Remote work arrangement

About this Opportunity

As the Web Developer, you will lead the creation and posting of web content that optimizes web design and user experience requirements, ensuring web content tells a compelling story about GGC to parents, members, volunteers, donors and the public, while providing essential information about the organization. You’ll also provide website maintenance, technical guidance and oversight for website projects while collaborating with cross-functional teams across the organization. This role is filling a maternity leave.

The Web Developer will:

  • Translate client’s goals into inclusive & creative web content, with a focus on a seamless user experience.
  • Bring an inclusive user-experience lens to all work, ensuring web content aligns with the needs of those coming to girlguides.ca.
  • Ensure all web content is consistent with user experience best practices, brand standards and web accessibility compliance standards like Accessibility for Ontarians with Disabilities (AODA) and Web Content Accessibility Guidelines (WCAG).
  • Provide website technical guidance and leadership to other departments as needed.
  • Provide project updates and statuses to client departments and senior leadership.
  • Coordinate with media agencies to optimize web applications for digital marketing e.g., Google Marketing Tools.
  • Analyze new applications and upgrades/enhancements and provide recommendations.
  • Work with internal clients to translate their information and communication needs into engaging web content.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

You are the model candidate if you have:

  • Experience creating web content for youth and parent audiences – with a focus on attracting new members/audiences through web content focused on a compelling user experience.
  • Experience with project management across the full project lifecycle working with various cross-functional teams.
  • A post-secondary education in Computer Science, Web Development, Information Technology, or a related discipline.
  • 3+ years of hands-on Web Development experience.
  • Intermediate knowledge of best practices and standards for web development like User Experience Design (UX/UI), Web Application Security, AODA, cross-browser compatibility, mobile-first and responsive design.
  • Intermediate-expert knowledge in web application development, programming and front-end technologies i.e., HTML/CSS/JavaScript; basic knowledge of back-end technologies i.e., C#, PHP, Node.JS, Angular, ASP.Net.
  • Experience with Google Analytics, Google Maps, Tag Manager, AdWords and Search Console, SERP ranking and overall data analytics on the user journey.
  • Proven productivity and collaboration computer skills including Microsoft O365 (Word, Excel, PowerPoint, Outlook, SharePoint Online, Teams and Planner), and online forms.
  • Ability to work well within a team environment, including collaborating with client departments, designers, copywriters, social media coordinator, and other staff.
  • Ability to identify and learn new skills to improve efficiencies.
  • Excellent presentation, facilitation and communication skills.
  • Strong research, analytical, problem-solving and troubleshooting capabilities.
  • Effective decision-making and negotiation skills.
  • Excellent interpersonal skills with the ability to collaborate and work well with others as well as independently with a customer service focus.

Assets:

  • Experience with web accessibility testing tools e.g., WAVE, AChecker and WCAG 2.0 guidelines.
  • Experience working with Drupal, WordPress.
  • Experience with at least one .NET CMS platform
  • Skills in Visual Studio and PhotoShop
  • Formal training in User Experience.
  • Working experience with a non-profit organization.
  • Familiarity with basic usability testing and QA processes.
  • Experience with iMIS RiSE.

Starting Salary: *$55,231 annually
*Salary based on location, Greater Toronto Area

Does this sound like you? Then apply today!

Send your cover letter and resume (as one file) to HR@girlguides.ca.

This position will remain open until filled. Interviews will be conducted on a rolling basis. Kindly reference the position title in the subject line of your email message. Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities

and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Provincial Projects Coordinator, Ontario (Contract to December 2022)

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Provincial Projects Coordinator, Ontario.
*Hybrid work arrangement

About this Opportunity

Reporting to the Ontario Provincial Operations Team Lead, the Provincial Projects Coordinator, along with the Provincial Operations team will provide support to Ontario Council. This role will work collaboratively with provincial and national staff, and senior provincial volunteers to ensure the successful planning and execution of provincial projects and initiatives.

The Provincial Projects Coordinator, Ontario will:

  • Support Ontario Council special projects and events
  • Work with event leads (often volunteers) to understand and help fulfill their vision as well as provide critical feedback to ensure consistent quality of projects
  • Manage event registrations (e.g. registration software, waitlist and refunds)
  • Collaborate with communications team to develop necessary messaging for members and event participants lead
  • Provide ongoing support leading up to, during, and after the event
  • Support and coordinate the development of event merchandise, collateral and signage
  • Provide ongoing support to members and registrants
  • Coordinate and support delivery of virtual events
  • Understand how to apply organizational policies regarding inclusivity to provincial projects and event processes, communication, and customer queries
  • Other duties as required

You are the model candidate if you have:

  • Related degree or diploma (Business Administration, Event Management, Volunteer Management) or equivalent work experience
  • 1-2 years experience working in an office environment
  • Demonstrated computer software proficiency with MS Office; Office 365 and intermediate knowledge of Word, Excel, OneNote and Outlook
  • Demonstrated ability to provide excellent customer service
  • High accuracy and attention to detail required for data entry, allowing for low error rate and speed
  • Ability to set priorities, manage time and meet deadlines
  • A positive, enthusiastic attitude and a committed team player who demonstrates a high degree of initiative, judgement, and problem-solving ability
  • You embody the attributes of our core DNA – welcoming, imaginative, courageous, and enthusiastic

Assets Include:

  • Knowledge of/experience with Guiding
  • Experience working with a diverse population of volunteers within the non-profit sector
  • French language skills/fluency (and any other language spoken in Canada)

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist: HR@girlguides.ca.

Starting Salary: *$44,060 annually (will be pro-rated based on term contract)
*Salary based on location, Greater Toronto Area; Full-time, Monday through Friday, 35 hours per week.

This position will remain open until filled. Interviews will be conducted on a rolling basis. Kindly reference the position title in the subject line of your email message. Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities

and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Diversity, Equity & Inclusion Specialist

Girl Guides of Canada (GGC) empowers every girl to be everything she wants to be.   

Are you passionate about girls empowering girls to create a better world?  Are you passionate about writing empowering programming that is inclusive and equitable for girls from diverse backgrounds?  Are you a natural connector, able to collaborate authentically with partners serving racialized communities? Would you like the opportunity to create real impact in the way 76,000 girls in Canada experience belonging, equity and inclusivity at GGC? Then this is the opportunity for you!   

Girl Guides of Canada is seeking a Diversity, Equity & Inclusion Specialist.   
 *Remote work arrangement temporarily due to COVID-19 

Girl Guides of Canada (GGC) provides a safe space where every girl is empowered to be everything she wants to be.  We are seeking a dynamic DEI expert to work with partners across the country in support of GGC’s journey to be an inclusive and equitable organization. This role has an emphasis on working in partnership with Indigenous Peoples and communities.  The successful candidate will work with a talented and charismatic Manager, DEI, and will help to inform decisions made by senior staff, volunteers and the Board of Directors.

GGC is continuing a deliberate journey and is committed to doing the hard work that will ensure every girl can say “I belong”.  In the past few years, here are just some of the actions we have taken:

  • Created a National Indigenous Advisory Circle to advise on decision-making
  • Partnered with Indigenous-led organizations to support girls as they take “reconciliACTIONS”
  • Delivered staff training on the truths of Indigenous histories and anti-Indigenous racism today
  • Worked with an Indigenous-led and -owned consultancy to host a blanket circle with senior volunteers and staff, and to hold a session at GGC’s AGM to explore the truth and harms of colonialism
  • Created a new role of DEI Facilitator for volunteers to deliver peer-based coaching to volunteers
  • Completed an inclusion & equity audit of GGC Provincial Program challenges to improve inclusivity
  • Delivered resources to volunteers on implicit bias, cultural appropriation and micro-aggressions.

The Diversity & Inclusion Specialist will team up with GGC’s talented DEI Manager to drive GGC’s diversity, equity and inclusion strategy.   The successful candidate will:

  • Advise adult and girl members on how to provide an equitable and inclusive experience
  • Support and correspond with the National Indigenous Advisory Circle (NIAC), host meetings and facilitate action planning
  • Collaborate with partners to help GGC deliver on its reconciliation action plan with Indigenous communities
  • Develop and implement bias awareness and intercultural responsiveness training to all roles within the organization (Board, staff, volunteers, and girls) with support from the Manager, DEI
  • Build connections and strong team dynamics with peers in People & Culture, Programming and Learning & Engagement teams
  • Implement locally focused strategies within provinces to support diversity and inclusion efforts across the country, in collaboration with local partners
  • Identify barriers to attracting and including under-represented communities and populations
  • Collaborate with teams of volunteers and staff across the country to develop communities of practice for organizational growth
  • Work collaboratively with the Manager to develop a training framework and coordinate training for roles across the organization
  • Liaise with local communities, organizations and decision-making bodies to develop inclusion best practices
  • Lead/participate on relevant committee, project teams and work groups and write funding reports and briefings as necessary

You should apply if: 

  • You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic
  • You have demonstrated passion for and expertise in the principles of diversity, equity and inclusion
  • You have experience in designing and implementing diversity, equity and inclusion programs
  • You have work or lived experience developing relationships with Indigenous communities
  • You possess knowledge of the issues affecting Indigenous Peoples and experience in Indigenous communities
  • You understand the social, cultural, and economic contexts of Indigenous youth through lived experience and/or professional experience
  • You are a relationship builder and have strong connections with Indigenous communities, partners and stakeholders
  • You are excited about the prospect building capacity within an organization’s staff and volunteers
  • You possess great diplomacy and conflict management skills and are not afraid to tackle complex problems and contentious issues
  • You are skilled in coordinating multiple projects
  • You have post-secondary education in a related field combined with 3-5 years’ experience in community work, social services, and/or diversity and inclusion work (or an equivalent combination of education and experience);

Logistics

  • Must be able to work occasional evenings and/or weekends to accommodate volunteer meetings or gatherings.

Assets

  • Additional professional development, volunteer experience, and expertise related to anti-racism work and diversity & inclusion  
  • Experience working with a diverse population of community members and/or volunteers within the non-profit sector   
  • Fluency or familiarity with a second language spoken in Canada such as French, Arabic, Swahili, Spanish, Hindi or any of the 70+ languages spoken by First Nations, Metis or Inuit communities  
  • Knowledge of/experience with Guiding   

Does this sound like you? Then apply today!
Submit a cover letter and resume (as one file) to:
Lovely Batallones – Talent Acquisition Specialist, HR@girlguides.ca

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GdC encourages applications from visible minority group members, Indigenous persons, persons with disabilities, people of all sexual orientations and genders, and others with the skills and knowledge to contribute to our organization’s initiatives.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member Growth Analyst

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Member Growth Analyst.

About This Opportunity

Reporting to the Member Relations Director, the Member Growth Analyst measures, tracks and analyzes GGC’s membership numbers and identifies trends and opportunities for growth across the country. This is a key role in generating insights, analysis, and monitoring performance of GGC’s strategic priority of membership growth. The successful candidate will have a passion for analyzing data, discovering key insights, and articulating findings to stakeholders.

The Member Growth Analyst will:

  • Measure, track and analyze GGC’s membership numbers, identifying themes and insights that will inform decision making
  • Support member cycle surveys (joiner, satisfaction, exit) by analyzing the data and helping to produce specialized reporting for various stakeholders
  • Analyze internal and external data to forecast and reforecast membership numbers and create modelling for GGC’s membership recovery strategy
  • Create a forecast cycle and use it for agile planning 
  • Support analysis and implementation of segmentation, persona and other market segmentation research to inform targeted member acquisition, retention and planning
  • Generate consumer and market insights from a data platform that GGC uses to identify expansion opportunities across the country. 
  • Gather and analyze internal GGC data to identify areas for improvement for GGC’s retention strategy
  • Gather, interpret and analyze data to prepare reports for internal and external stakeholders
  • Design and maintain ongoing reports and dashboards to monitor membership growth
  • Communicate data findings in visually engaging presentations, telling compelling stories grounded in data insights
  • Build and improve GGC’s data and reporting infrastructure including recommending new processes and tools
  • Actively work with the Member Growth team to evaluate the effectiveness of acquisition marketing programs and monitor conversion rates of growth pilots
  • Provide input on data collection for GGC’s member database and identify demographic data needs
  • Provide decision support and execution assistance for key projects and leadership initiatives
  • Work with the Member Services team to monitor trends in volunteerism for potential opportunities for improvement and membership growth
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

Internal Client Relations (Staff and Volunteers)

  • Provides direct support to provincial staff and members to monitor and track local membership numbers
  • Work with members of the IT team to design and run queries from a member database to gather and analyze internal data
  • Work with evaluation and research staff on GGC’s analytics needs

Desired Qualifications

  • Post-secondary education in marketing, business, data analysis, psychology, sociology, research methods or other relevant discipline or equivalent work experience
  • Minimum 3 years’ experience in working on data analysis and business intelligence
  • Experience in market research and segmentation
  • Exceptional PowerPoint experience and ability to create engaging visual representations of data
  • Excellent verbal communication skills combined with strong listening and interpersonal skills, resourcefulness, critical thinking and attention to detail
  • Excellent organization skills and demonstrated ability to manage multiple tasks or projects
  • Demonstrated experience working under pressure and tight deadlines
  • Able to solve problems and flag issues concisely and constructively
  • Self-driven with ability to work both independently and as part of a team
  • Proficiency with MS Office suite including SharePoint

Assets

  • Experience in survey execution and analysis
  • Demonstrated experience in applying an anti-racist lens to evaluation and research project design
  • Knowledge of/experience with Guiding
  • Experience working with a diverse population of volunteers within the non-profit sector
  • French language skills/fluency (and any other language spoken in Canada)

Does this sound like you? Then apply today! 
Send your cover letter and resume (as one file) to: Simon Bain, Talent Acquisition Specialist HR@girlguides.ca.

Starting Salary: *$55,231 annually
*Salary based on location, Greater Toronto Area

 
Applications will be accepted until the position is filled
Kindly reference the position title in the subject line of your email message. 
Submissions without a cover letter will not be considered.

GGC-GduCis committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities 

and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Governance Specialist

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Governance Specialist

ABOUT THIS OPPORTUNITY

The Governance Specialist is a member of the Executive Office team who provides vital support to the Board of Directors. Their mandate is to provide direction, leadership, and support to ensuring the continual and seamless operations for the GGC Board of Directors and Board Committees. 

In the execution of their duties, the Governance Specialist has five key responsibilities: (1) lead the execution of governance operations and meeting administration, (2) lead all governance projects and events, (3) contribute to the creation of the annual departmental budget and event budgets, (4) support governance policy and compliance and (5) manage stakeholder relationships with Board Directors, Chairs, and staff. 

To successfully deliver the Governance Specialist is efficient, exceptionally organized, creativity, customer focused and produces work accurately and with speed. The Governance Specialist has governance subject matter expertise and is experienced in supporting a Board and Board Committees, all while providing recommendations for process and procedures improvements to better serve the Board Directors, as needed.

RESPONSIBILITIES

The Governance Specialist will:

  • Manage the day-to-day operations and activities of the Board of Directors and committees – including coordinating the work of the committees
  • Collaborate with the Volunteer Engagement Coordinator on recruitment, succession planning, and orientation activities 
  • Conduct research, compile data and prepares reports and other written documentation per the Board and committees’ needs
  • Be responsible for the accuracy of governance SharePoint sites, Outlook distribution lists, meeting calendar and calendar invites, and governance tracking documents
  • Establish, revise, and maintain records of governance operational procedures and business processes where relevant 
  • Design and/or implement process improvements - including new methods, processes and tools for efficient, effective and innovative ways of delivering leading practices in NFP governance 
  • Participate in monthly update meetings with the CEO and Manager, Executive Suite & Governance to review upcoming actions items and ensure agendas are framed well in advance
  • Attend Board of Directors and Committee meetings (where appropriate) and act as the recording secretary who drafts accurate minutes
  • Coordinate action items and results/outcomes of the Board’s meetings to ensure board approved policies and activities are carried out in the organization
  • Lead the coordination of forward business cycles and schedules for the operations of the Board and Committees 
  • Compile briefing materials, and the distribution of meeting materials in a timely manner. 
  • Lead the planning and execution of all governance related projects and events including annual events such as the Annual General Meeting (AGM), Board Retreat, and Board Orientation 
  • Provide clear, concise, timely and detailed communication to Board members about their involvement and participation in meetings, events and trips especially around travel arrangements and registrations
  • Conduct site visits, make recommendations re: hotel/conference facilities, vendors hardware/software as required for off-site/on-site governance meetings and events 
  • Support the Board of Directors in accordance with GGC by-laws, board policies and all relevant statutory regulations through the creation and development of appropriate structures and processes 
  • Contribute to the creation of the annual budget, event budgets, projections/future forecasting and reconciling of expenses and charges to the budget
  • Develop deliverables that presents information in a compelling, logical and clear manner based on needs and requirements of task/project and takes ownership for tasks and deliverables with the ability to understand the implications of findings and develops recommendations
  • Develop a strong understanding of all aspects of the organization’s operations and decision-making structure

YOU ARE AN IDEAL CANDIDATE & WILL THRIVE IF YOU:

  • Have a post-secondary degree in Business Administration, Public Policy, or a relevant discipline
  • Have at least 3-5+ years of experience supporting a Board and its committees, including proven minute-taking and meetings management skills 
  • Have a sound understanding of best practices in governance especially for the non-for-profit sector
  • Have experience working within the non-profit or charitable sector
  • Have project management training from an accredited college/university 
  • Have event and travel management experience 
  • Have excellent verbal and written communications skills 
  • Have intermediate proficiency with Office 365 (Word, Excel, PowerPoint, Publisher, Teams, SharePoint and Outlook), Zoom, Canva, Eply, Adobe, Survey Monkey and are a quick learner with new technologies
  • Have a proven record of showing discretion and good judgement in handling confidential matters
  • Have proven track record of building strong, collaborative and positive working relationships with various stakeholders 
  • Love problem-solving – no matter how trivial or complex the problem may seem, you will come up with a proactive solution and that is why people ask you for help when they are blocked.
  • Stay calm under pressure – in fact its your default – you don’t get flustered despite being pinged, called upon and interrupted. 
  • Earn trust everywhere you go, especially when it comes to supporting leaders and executives Are detailed-oriented, nothing gets by you and you don’t drop the ball
  • Can handle multiple tasks at the same time whilst managing multiple stakeholders and deadlines 
  • Are comfortable with ambiguity and understand context quickly
  • Are quick and accurate in delivering results Are a self-starter who knows how to “run with a task” and can work both independently and with a team 
  • Are patient, welcoming, and customer-focused in your delivery of support as being helpful is your default 
  • Are agile and can shift priorities quickly to respond to regular changes in the team priorities Have a growth mindset and aren’t afraid to fail fast and take ownership for your mistakes (hey we all make them!)
  • Are hungry to learn and are always seeking to improve systems and processes
  • Are high impact and low drama 
  • Are a strategic thinker, who thrives when you are helping and supporting others
  • Are agile and can shift priorities quickly to respond to regular changes in team priorities 

 ASSETS INCLUDE:   

  • Knowledge of/experience with Guiding
  • Experience working with a diverse population of volunteers within the non-profit sector

LOGISTICS:

This is a hybrid job with irregular hours (that includes weekend) and occasional travel. 
 
Starting Salary: $55, 231

If this sounds like a job tailor-made for you, apply today!
Send your cover letter and resume (as one file)
Attn: Lovely Batallones, Talent Acquisition Specialist via email HR@girlguides.ca 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Kindly reference the position title in the subject line of your email message. 
Submissions without a cover letter will not be considered. 

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at HR@girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Customer Care Centre Representative (Contract to December 2022)

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking 2 Customer Care Centre Representatives.

*Remote work position – able to support Saskatchewan, Alberta and British Columbia time zone 8-4 PST.

About This Opportunity

Reporting to the Team Lead, Customer Care Centre, the Customer Care Centre Representative will be part of a Canada wide, customer facing team for our organization. If your passion is providing great customer service and you have a knack for navigating people through online registrations and general processes, this could be the job for you! 

The Customer Care Centre Representative will:

  • Process a high volume of phone calls, chats and emails every day.  
  • Become an expert on our programs, resources, processes, and deadlines so that you can provide timely responses to a full range of questions from the public, parents, and members.  
  • Create a strong partnership with our Unit Guiders through providing them with timely and accurate administrative support.  
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

Desired Qualifications:

  • 1-2 years of customer service experience.
  • Proficient with MS Office Suite and ability to learn new software quickly.
  • Friendly and professional demeanor. 
  • Excellent communication skills andenjoy working as part of a team. 
  • Comfort with ambiguity and working in a fluid, fast-paced environment. 
  • High attention to detail and ability to multi-task and stay organized. 
  • Critical thinker and problem-solving skills with the ability to effectively utilize provided resources.
  • Ability to have good judgement in situations requiring escalation. 

Assets:

  • French language skills/fluency (and any other language spoken in Canada).
  • Experience working with a diverse population of volunteers within the non-profit or charitable sector.
  • Knowledge of/experience with Guiding.

Starting Annual Salary: *$40,166 
*Salary based location, Greater Toronto Area 
 
Does this sound like you? Then apply today! 

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to:

Talent Acquisition Specialist, Simon Bain at E-mail HR@girlguides.ca

Kindly reference the position title in the subject line of your email message. 
Submissions without a cover letter will not be considered.

GGC-GduCis committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities 

and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.