Girl Guides of Canada

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is actively searching for a Team Lead, IT Infrastructure & Network
*Hybrid work arrangement.

About the Opportunity

The IT Department at GGC manages IT systems and solutions for thousands of volunteers and staff across Canada. The wider IT team includes professionals focused on IT projects, information systems, information security, data and reporting, digital adoption and transformation, and applications integration. Reporting to the Senior Manager, IT, the Team Lead, IT Infrastructure & Network will lead the IT team members responsible for our network, cloud and on prem infrastructure and endpoints. In this role, you will ensure the reliable, secure, efficient operation of these systems.

In this role you will:

• Provide leadership to the IT team members responsible for our network, infrastructure, endpoints and cloud IaaS, PaaS and SaaS.
• Mentor, guide, coach, assess and encourage performance of your team members.
• Manage vendor(s) that provide support to our end users and infrastructure.
• Recruit and onboard team members.
• Develop migration and implementation strategies, change management.
• Support the prioritization of the team’s workload, team resource allocation and utilization.
• Identify and recommend risk mitigation strategies for our IT systems and processes.
• Assess and implement necessary risk mitigations as identified by the Information Security Analyst.
• Adhere to and ensure adherence of your direct reports to IT policy, standards, procedures, and best practices.
• Oversee IT asset management including hardware and software.
• Ensure knowledge base, systems and process documentation, user guides, configuration documentation and instructional manuals are maintained by the team.
• Participate in developing business cases for funding requests.
• Develop and implement strategies to improve the efficiency and effectiveness of IT systems and solutions.
• Meet the infrastructure needs of the wider IT team and GGC in support of the organization’s projects.
• Collaborate with people from the wider team including information systems, IT projects, information security, digital transformation, application, and systems integration, and with various vendors.
• Identify user experience pain points and challenges and identify process and system improvements to address these. Measure and report on effectiveness.
• Conduct regular audits to ensure systems comply with policy, and regulatory security and privacy requirements.
• Oversee administration of identity and access management to IT infrastructure and privileged information systems (Active Directory, file shares, SharePoint, Web Portals, Remote Desktop, VPN, SaaS).
• Ensure End-users are updated with timely IT service bulletins and relevant information.
• Perform activities and tasks relating to your IT skill sets as needed.
• Provide support on escalated tickets when required.
• Oversee IT helpdesk staff (relating to IT systems and endpoints) to ensure:
  • Support tickets are updated, delegated/escalated appropriately, and resolved in a timely manner.
  • The wider customer care team staff have the information required to resolve common problems experienced by volunteers through training and KB documentation.
• Apply organizational policies regarding diversity, equity and inclusivity to processes, communications and customer service.

Requirements:

• Post-Secondary degree in IT, Computer Science, or related discipline.
• Strong technical IT skills with a minimum 5 years experience in a Microsoft environment, in an IT generalist role, or experience in multiple roles (network, server, IaaS, endpoint).
• Minimum 1 year experience with MS Azure Infrastructure.
• Intuitive, demonstrable understanding of IT security and risk identification.
• Ability to lead and manage a team of 4-5 IT people as part of the wider IT team.
• Demonstrated ability to identify ideal end state and roadmap the path to it.
• Ability to think strategically.

Assets include:

• Experience with a risk and security focus and/or relevant certifications.
• Azure certifications.
• Experience working with a combination of internal and outsourced IT support.

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting salary: *$75,739
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is actively searching for a Travel Coordinator
*Hybrid or remote work arrangement.

About the Opportunity

Reporting to the Team Lead, in this role, you will be a part of the Travel & Events Team, contributing to Travel opportunities for girls across Canada. Qualities vital to this role include a strong attention to detail, maintaining organization for projects, and excellent customer service skills. 

In this role you will:

• Prioritize tasks to effectively respond to a wide variety of potential event/trip inquiries and logistical issues.   
• Manage a shared inbox and correspond with staff and volunteers in all phases of the planning and delivery of independent trip events. 
• Track, monitor and maintain up-to-date records for various Travel projects. 
• Act as logistics planning support for all provincial level independent trip events, larger volunteer driven events (5+ nights), and international program related events. 
• Review documents received for accuracy and forward to volunteer assessors for approval. 
• Ensure the appropriate volunteer and staff teams are fully aware of all logistics agreed upon and associated with their events.  
• Meet with various individuals and/or groups within the provincial Guiding community to provide advice on events and trips.  
• Liaise with volunteer travel planners to ensure they understand established travel processes. 
• Adhere to established service standards for response times.  
• Provide friendly support to inquiries about organizational travel processes.  
• Apply organizational policies regarding inclusivity to content, member communication and customer service. 
• Other duties as assigned.

You are the Ideal Candidate if you have:

• Post-secondary education or equivalent work experience. 
• 1-2 years’ experience, ideally in the travel or meeting industry or as an events/travel planner for an organization. 
• Excellent organizational skills and highly detail oriented. 
• Financial aptitude with strong communication skills (verbal, written and is an active listener). 
• Flexibility/Adaptability and a strong team player.  
• Customer Service Orientation.

Assets include:

• Knowledge of/experience with Guiding.
• Safe Guide International Trip Planner and Unified Banking knowledge would be an asset. 
• Experience working with a diverse population of volunteers within the non-profit sector. 
• French language skills/fluency (and any other language spoken in Canada).

Starting salary: *$44,060
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a detail-oriented Commercial Revenue Senior Manager
*Hybrid work arrangement.

About the Opportunity

Reporting to the Chief Operating Officer, the Commercial Revenue Senior Manager will be a liaison between vendor contracts, GGC leadership, and organization members to ensure fundraising revenue programs are executed flawlessly. GGC’s largest fundraising program is the sale of cookies during two annual campaigns. A significant focus of this role will be on the execution of this program, where you will work directly with the cookie manufacturer and logistics provider to ensure cookies are produced on time, at the quality expected, and delivered to the community level Girl Guide groups. Additionally, you will have oversight of the merchandising vendor to ensure successful program delivery. The Commercial Revenue Senior Manager will own the growth and sustain national fundraising revenue programs through innovation and management of sales strategies, product development, financial viability and accountability, market research and operational logistics.

In this role, you will:

• Manage both cookie manufacturer and logistics, vendor relationships, stewarding them to drive ongoing innovation and cost optimization opportunities.
• Oversee a team whose mandate is to ensure the successful execution of fundraising revenue programs at GGC.
• Contribute to the overall achievement of the mission and current strategic plan of GGC.

As the owner of key fundraising revenue programs (such as the iconic Cookie program and merchandise sales), your duties will include:

General Management and Strategic Advice for Fundraising Revenue Program Efforts:

• Act as a general manager for fundraising revenue growth programs (e.g. cookies, merchandise and others) where you will oversee both existing fundraising revenue programs (including managing vendor relationships) and provide strategic advice on how to grow revenue opportunities beyond those that already exist.
• Bring deep knowledge and oversight of the various fundraising revenue programs to actively participate in strategy management team, staff, committee, and national meetings, including reporting on specific program status and initiatives as required.
• Provide strategic advice on how to improve the financial results from the fundraising revenue programs.
• Act as a strategic and tactical advisor on how to achieve both incremental improvements in existing programs, and transformational strategic suggestions for fundraising revenue program efforts.

Vendor Management:

• For all vendors, monitor contractual agreements for GGC and ensure compliance (including invoicing).
• Co-ordinate and act as the GGC lead for all campaign and vendor review meetings with the cookie manufacturer and logistics vendor.
• Monitor the private label baking, logistics, and branded merchandise environments to keep informed of price trends, supply/demand, new technologies, and changes in supplier strategies. Leveraging knowledge to continue to identify optimization opportunities with the existing and future fundraising revenue programs.
• When the time comes, to manage and coordinate with key internal stakeholders regarding the negotiations for updated vendor contracts.

Internal Stakeholder Management:

• Manage a team, providing leadership and guidance on the execution of fundraising revenue programs.
• Nurture relationships with key stakeholders across the organization (national and community levels) to conduct needs analysis and incorporate feedback to continually optimize and improve the various fundraising revenue programs that your team is responsible for.
• Role model and promote of a positive work environment that is inclusive for all team members.
• Apply organizational policies regarding diversity & inclusivity to content, communications, customer service and stakeholder relationships.

Financial:

• Build business cases grounded in strong financial analysis to support suggestions on how to improve fundraising revenue programs tactically and strategically.
• Prepare and gather approval on annual and quarterly cost budgets, monitor progress and provide updates to the relevant stakeholders.
• Manage and ensure invoices are paid to the vendors on time, in concert with the Senior Manager Finance
• Establish and manage reporting of Key Performance Indicators for vendors relating to manufacturing services, logistics management, and quality assurance requirements.

You are the Ideal Candidate if you have:

• Bachelor’s degree in business or related fields (Supply Chain Management), MBA is considered an asset.
• 7+ years of relevant work experience in a sourcing/purchasing/procurement management, brand management, vendor management, or similar role.
• History of providing strategic commercial advice to either internal stakeholders or external clients.
• Demonstrated a history of successfully leading teams with a multi-faceted mandate.
• Ability to work independently with minimal direction, ability to organize, prioritize and multi-task effectively in a multifaceted, fast paced environment.
• Ability to collaborate with cross functional partners, seek common ground and establish alignment on common goals and future change.
• Strong understanding of procurement and logistics policies, procedures, and best practices.
• Ability to monitor contracts for compliance.
• Effective planning and organizational skills with a high attention to detail.
• Strong financial and business orientation.
• Ability to tell a story with data, visually and verbally, to guide conversations with business managers.
• Excellent written and verbal communication skills to effectively interface with senior management, staff, volunteer committees and GGC’s Board of Directors.
• An appreciation of a membership-based, not for profit culture which includes an understanding of the requirements of operating as a Registered Charity in Canada.
• A strong connection and believe in the vision- A better world, by girls and mission – Be a catalyst for girls empowering girls.
• You embody the attributes of our core DNA – welcoming, imaginative, courageous, and enthusiastic.

Additional Assets:

• Experience working in a non-profit or volunteer environment.
• French language skills/fluency (and any other language spoken in Canada)

Salary commencing at: *$91,269.

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is seeking a Administrative Assistant, Member Relations
*Hybrid work arrangement. Location: Toronto, ON

About the Opportunity

Reporting to the Director, Member Relations, in this role, you will be part of the Member Relations Team. You will play a key role in supporting the team working on the systems that support girl and adult members and help drive membership growth. This is a great entry-level position for someone looking to work in the non-profit sector and is highly organized, has excellent communication skills, adept at problem solving, and is solution oriented.

In this role, you will:

• Provide direct support to the Director, Member Relations by scheduling meetings, recording minutes, and following up on action items assigned to Director and direct reports.
• Take initiative to complete action items assigned to Director, where possible.
• Prepare draft responses to letters/e-mails on behalf of Director.
• Collate and compile information for projects and meetings as required.
• Support the administrative needs of the Member Relations team.
• Coordinate and support creation of Member Relations monthly meetings agendas and materials; take minutes and identifies action items.
• Support membership processes and respond to member inquiries during peak volume periods.
• Gather content, copy-editing, and other required documents to format for newsletter submissions.
• Create PowerPoint presentations as required.
• Maintain electronic filing systems and SharePoint sites and support the implementation of new technology and systems.
• Support budget processes by coding expenses in preparation for approval.
• Support recruitment, onboarding and coordination of national volunteers and committees that work with the Member Relations department.
• Prepare welcome/information packages to support onboarding new team members and consultants and schedule required meetings.
• Ensure accurate team listings in IMIS database, global directory, and Office 365.
• Support collection of member and volunteer testimonials for communications and promotions.
• Foster and maintain internal client relations with staff and volunteers.
• Adhere to all relevant policies, procedures, and practices.
• Liaise with other departments as required.
• Apply organizational policies regarding diversity, inclusivity and equity to content, member communication and customer service.
• Other duties as assigned.

You are the model candidate if you have:

• Talent for administrative activities with working knowledge of MS Office suite, Office 365 and quick to learn new software.
• Outstanding initiative and passion for efficient operations while juggling a variety of tasks for various team goals.
• Highly organized with attention to detail.
• Collaboration skills with a knack for communicating clearly and diplomatically with staff and volunteers.
• A passion for getting things on track – organizing systems, overseeing processes, and making things easy for team members.
• A proven track record of being a positive and energetic team member.
• Familiarity with Girl Guides of Canada and experience in the voluntary sector is an asset.
• Remote work experience is an asset.

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting Salary: *$40,166.
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a dynamic and detail-oriented Program Specialist
*Remote or Hybrid work arrangement

About the Opportunity

Reporting to the Team Lead, Program, in this role, you will be part of the Member Experience Team. This role focuses on researching, ideating, developing and writing dynamic programming for girls and youth, ages 5-17. A keen interest in youth development will help you succeed in developing engaging content that is reflective of the current needs and interests of today’s generation of girl leaders.

In this role, you will:

• Develop non-formal programming for girls and youth across all branches of GGC.
• Contribute to program reviews and revisions, using best in class non-formal educational approaches.
• Support development and revision of content as needed to elevate girl experience, in consultation with the Diversity, Equity & Inclusion team.
• Collaborate on the creation of new activities and adaptations of existing activities, including seasonal content and resources.
• Coordinate deliverables produced by contributors (e.g. writers, Graphic Designer, Program Media Coordinator) for projects under your supervision.
• Collaborate on the development of process to support improved program development workflow.
• Contribute to the creation of quality programming through consultation and evaluation to ensure it is research/evidence-based and girl-driven.
• Research and stay abreast of current trends in theory and theories in education –themes, delivery, practices, etc. (especially non-formal education).
• Work as an integrated member of the Programs team, serving organizational needs as required.
• Work as part of inter-departmental teams, volunteers, and work with external partners.
• Seek consultation and collaboration from GGC members.
• Develop strong knowledge and understanding of GGC’s policies and guidelines.
• Build and maintain strong working relationships with members, volunteers, and staff.
• Adhere to all relevant policies, procedures, and practices.
• Liaise with other departments as required.
• Apply organizational policies regarding diversity, inclusivity and equity to content, member communication and customer service.
• Other duties as assigned.

You are the ideal candidate if you have:

• Related post-secondary education or equivalent work experience.
• 2-3 years’ experience in roles developing outcomes-based education programs or facilitating youth programs in person (e.g. Camp).
• A deep understanding of issues relating to anti-racism and diversity, equity and inclusion, and an openness to supporting meaningful, positive change within the Programming function.
• Demonstrated leadership in program development and implementation.
• Excellent program content and instructional writing skills.
• Proven experience coordinating a diverse set of stakeholders in many locations.
• Ability to work both independently and as part of a team –sharing ideas and information.
• Excellent verbal communication skills combined with strong interpersonal skills, critical thinking and attention to detail.
• Ability to work on several projects simultaneously and to prioritize work.
• Intermediate computer skills including Office 365 (Word, Excel, Power Point, Outlook, SharePoint, Teams).
• Familiarity with Girl Guides of Canada and experience in the voluntary sector is an asset.
• Remote work experience is an asset,

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting Salary: *$55,231.
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Location: 180 Duncan Mill Road

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is seeking a Accounts Receivable Analyst
*Hybrid work arrangement. Location: Toronto, ON

The Accounts Receivable Analyst will:

• Reconcile Bambora payments for all provinces.
• Online membership registration (OMR) fees reconciliation and enter transaction summary for the recording period into SAGE 300, also process online and manual refunds of OMR fees.
• Reconcile daily square transactions for cookies sales and enter daily transactions summary into SAGE 300.
• Intercompany Transfers (GL posting)
• Maintain Accounts Receivable (AR) aging, AR clearing and accrued receivables continuity schedule.
• Webform transfers-create templates for Unified Banking (UB) team, verify GL entries.
• Upload manual girl registration information to SharePoint.
• Reconcile PayPal registration and PayPal E-commerce accounts.
• Merchandise: Inventory and consignment sales – reconciliation and accounting including royalty accounting.
• Conducts various accounting analysis and reconciliations, with ability to translate data into meaningful recommendations.
• Assist Accounts Receivable Team to process donation tax receipts.
• Provide back-up support and assistance to other team members within the finance department and perform other duties as assigned.
• Apply organizational policies regarding inclusivity to content, communications, and customer service.

You are the model candidate if you have:

• Post-secondary education in Accounting, or equivalent experience
• 3-5 years of relevant work experience in the accounts receivable function
• Experience in a non-for-profit sector is as asset, experience with donation receipts is a strong asset.
• You have demonstrated understanding of revenue accruals, revenue recognition, G/L reconciliations and experience in preparing journal entries.
• Proficiency with Sage 300 accounting software is an asset.
• Have good computer literacy.
• Have sound analytical skills in relation to numerical data.
• Have excellent customer service and communication skills, both verbal and written.
• Ability to consistently meet deadlines.
• High accuracy and attention to detail
• Ability to handle a high volume of work and prioritize work received from multiple sources.
• A positive and enthusiastic work ethic, and are a committed team player and have a demonstrated high degree of initiative, judgement and problem-solving ability.
• You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting Salary: *$49,314.
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking 1 dynamic and detail-oriented Events Coordinator
*Hybrid/Remote work arrangement. Location: Toronto,ON

About the Opportunity

To support the Girl Guides of Canada mission – a better world by girls – we are seeking an Events Coordinator to support the registration and tracking of fun and engaging events across Canada. GGC wants to support our volunteers by managing registration, payments, and paperwork so they can focus on delivering events that WOW our girl members. As part of our Events team, the Events Coordinator will support senior volunteers with registration systems, program connections and risk management support. If you are a person who thrives on solving logic puzzles, is detailed oriented, and loves supporting volunteers as they catalyze girl empowerment and fun, please read on.

In this role, you will:

• Provide support and insight to volunteers who are running local and provincial events for girls.
• Create and manage registration forms for attendees, informed by local volunteer event planners.
• Support volunteers with their planning, event communications; and help them navigate GGC processes to make it easy for them.
• Use, and become an expert in, GGC’s online registration system.
• Support Provincial Advisers with processes and resources pertaining to events, which includes escalating complex situations, collaborating on project plans and supporting advertising and budgeting.
• Collaborate with Programming, Learning & Engagement, Finance, and Risk teams to keep operations simple and efficient.
• Support GGC’s volunteer Learning & Engagement team by supporting adult event registrations when necessary.
• Respond to general event inquiries and ensure that a positive customer service relationship is maintained.
• Apply organizational policies regarding diversity, inclusivity and equity to content, member communication and customer service.
• Other duties as assigned.

You are the ideal candidate if you have:

• Related post-secondary education (Business Administration, Events Management, Volunteer Management) or equivalent work experience.
• 2-3 years’ experience working in an office environment.
• Intermediate computer skills including Office 365 (Word, Excel, Power Point, Outlook, SharePoint, Teams).
• Previous experience with database software and event registration systems preferred.
• Demonstrated ability to provide excellent customer service and detail oriented.
• Skilled at setting priorities and managing time.
• You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.
• Familiarity with Girl Guides of Canada and experience in the voluntary sector is an asset.
• Previous experience with youth events is an asset,
• Remote work experience is an asset

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting salary: *$44,060
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is actively searching for a Senior Manager, Member Services
*Hybrid work arrangement. Location: 50 Merton St, Toronto

About the Opportunity

We are currently seeking a dynamic and innovative individual to lead a team in developing, managing, and improving nationwide systems, processes and procedures that support a seamless and positive member and customer experience.

In this role you will:

• Oversee the work of the Member Services team (6 direct reports and 29 indirect reports), including Member Services, Customer Care, Membership Screening, Member & Unit Support, and Unit Space, ensuring a cohesive vision and approach to delivering an exceptional membership experience.
• Lead the member registration and renewal processes including development and collaboration with IT on the implementation of online systems and procedures at GGC.
• Lead strategies and related projects to meet goals outlined in the strategic plan.
• Oversee the continuous improvement of procedures and tools that assist adult volunteers to become Girl Guide members, including screening and orientation.
• Oversee the development and execution of customer service to GGC’s members, caregivers, potential members, and the public in line with GGC’s customer service philosophy.
• Use a data-driven approach to identify key areas of opportunity and focus to provide effective member services.
• Manage continuous process improvements to standardize service support, introduce efficiency, reduce organizational risk, improve service delivery, and reduce cost.
• Collaborate across the organization to leverage technology and improve processes for members.
• Support administrative volunteers by developing, implementing, and evaluating strategies, tools, and resources to help them meet the demands of their position.
• Work closely with volunteers, including collaborating on work, facilitating change management to new ways of work, and regularly providing communication and status updates.
• Manage the maintenance and development of member guidelines and administrative procedures.
• In collaboration with the Marketing and Communications team identify and develop member communications.
• In collaboration with the Manager, Member Growth monitor current trends in membership and design responsive programs and initiatives.

Qualifications:

• Post-secondary degree (i.e., business) or related work experience (i.e., member services, membership, marketing, volunteer management) in a non-profit or charitable organization.
• A minimum of 5 years of experience in progressively more complex roles, and a minimum of 3 years in a leadership role.

Requirements:

• Strategic thinking that can move strategy into execution by creating specific steps to see implementation through to the end.
• Experience developing and implementing initiatives at a nationwide level, preferably within a volunteer-based organization.
• Demonstrated ability as a systems thinker by integrating people and processes, including navigating complexity, facilitating processes, and leading diverse teams.
• Ability to make decisions efficiently in a fast-paced environment.
• Excellent communicator who can report regularly to key stakeholders, including senior leaders – both staff and volunteers.
• Action-oriented and motivated by recommending solutions to barriers and reaching strategic goals.
• Data-driven and understands the importance of using data-informed approach to prioritize work.
• Comfortable in ambiguous situations.
• Demonstrated ability to operate effectively at both strategic and tactical/operational levels.
• Experience with process improvement and using innovative problem-solving to introduce efficiencies.

Assets include:

• Knowledge of Guiding and/or GGC’s systems and processes.

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Manager, Reporting & Analysis
*Hybrid work arrangement. Location: Toronto, ON

About the Opportunity

Reporting to the Senior Manager, Finance, the Manager, Reporting and Analysis will be responsible for external financial reporting, management reporting, maintaining the G/L architecture, and completing timely reconciliations between the various source systems. This role will have a close collaboration with other finance teams including accounting and unit banking.

Responsibilities include:

Leadership

• Managing and mentoring the development of the team (3-5) around a culture that is accountable and decisive with a strong customer focus.
• Empowering and motivating the team to undertake their designated responsibilities.
• Applying organizational policies regarding diversity, equity and inclusivity to processes, communications, and customer service.
• Other duties as assigned.

Reporting and Analysis

• Building and/or modifying processes to support existing or new reporting and analysis processes that maximize operation efficiencies across the country.
• Leading / overseeing the development of new reports in a Sage 300 environment.
• Ensuring the timely preparation of all required reporting and analysis information and presentations required for meeting, disclosures, etc.

Investments and Cash Management

• Management of investment portfolio in accordance with appropriate direction.
• Preparation of weekly cashflow analysis.
• Development of cash management policies and procedures for cross country operations.

Audit & Controls

• Providing advice on internal control issues and recommending and implementing reporting enhancements.
• Assisting with documentation and implementation of accounting policies and internal controls, establishing best practices for the reporting and analysis team.
• Overseeing the preparation of working papers and analysis to support quarterly reviews and annual audits by external auditors.
• Coordinating internal audits.

You are the ideal candidate if you have:

• 5+ years of relevant experience building / leading a finance team.
• A professional accounting designation such as CPA.
• Post-secondary education in Accounting, Finance, or other relevant discipline.
• Strong knowledge of GAAP requirements specific to the not-for-profit sector.
• Experience managing and motivating a diverse team of accounting staff to achieve optimum performance.
• Demonstrated experience with management reporting, ability to communicate financial information to a non-financial audience.
• Experience preparing external financial statements, maintaining audit trail and preparation of audit working papers.
• Experience building organization wide reporting and analysis processes.
• Demonstrated experience with business case analysis.
• Strong analytical and problem-solving skills with superior attention to detail and accuracy.
• Demonstrated computer software proficiency with MS Office; Office 365; advanced Excel.
• Excellent time management skills with the ability to prioritize and meet tight deadlines.
• Excellent communication skills, both verbal and written.
• Working knowledge of Sage is an asset.
• Working experience with a Non-Profit organization is an asset.
• Customer service focus and you embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.

Starting salary: $79,404 annually
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Technical Support Specialist
*Onsite. Location: Toronto, ON

About the Opportunity

The Technical Support Specialist reports to the Senior Manager, Information Technology and will collaborate with the IT team to support our users and maintain our IT systems with a focus on laptops, desktop and mobile devices. The successful candidate will be skilled and up to date with the latest IT trends.

In this role, you will:

• Setup and deploy, redeploy, repair, and maintain laptops and desktops.
• Onboarding, changes and offboarding of users from our IT systems according to GGC procedures.
• Ensure all desktops and laptops are patched in a timely manner.
• Monitor ticketing system, ensure tickets are appropriately assigned and responded to within target times.
• Monitor quarantine taking care to identify and release only legitimate emails.
• Office 365 user administration.
• Tracks, and keeps current a database of IT Assets; a hardware and software inventory shared with the IT team
• Learn and maintain skills and qualification for IT systems used by GGC.
• Coordinate with the facilities team to safely ship (and receive) devices to (and from) our end users
• Monitor manage engine desktop central to pre-emptively address problems with endpoint devices (e.g. low disk space, missing/failing updates, disk errors).
• Monitor the health of onsite network and server equipment and internet connections.
• Diagnoses and resolve minor network issues.
• Contribute to revisions of procedures and guidelines relevant to the role.
• Help ensure use of IT systems are in compliance with IT policy, standards, procedures, guidelines
• Monitors GGC ticketing system, ensuring timely resolution and that these are closed once completed. Follow escalated tickets to ensure these are completed.
• Monitor IT Partners ticket system and comment with supporting information to help ensure speedy resolution or escalated these to internal ticketing system when required.
• Provide one-on-one end user support by Zoho assist, MS Teams/phone, e-mail or in person for computer- and equipment-related problems, talking users through procedures to diagnose the source of problems, answering questions about how to use software and e-mail and in operating equipment, communicating in a user-friendly way based on the experience and knowledge level of end users
• Create and maintain and share knowledge base guides for how to resolve common issues.
• Prioritizes issues to ensure appropriate response time based on severity. Take responsibility for the quality and timeliness of resolution.
• Technical support for equipment at camps and other properties.
• Assist with Office 365 and basic device support for provincial volunteers.
• Assist the digital adoption and training specialist in developing and providing training when required.
• Ensures all antivirus/antimalware/MDR, anti-spam are active and maintained on desktops and laptops.
• Ensure strong passwords are used and MFA is enforced where possible.
• Assist in monitoring quarantine taking care to identify and release only legitimate emails.
• Proactively identify opportunities to improve our IT systems and processes so they are best practice. Work with the team to implement approved changes.
• Be mindful of risks to our information, systems, and processes. Be on the lookout for unidentified risks and bring these to the attention of the Information Security Analyst, Senior IT Administrator, and Senior IT Manager when discovered.
• Stay up to date with developments in the industry.

General 

• Maintains confidentiality of information as required
• Adheres to all IT policies, standards, procedures, guidelines and applicable legislation
• Adheres to occupational health and safety practices
• Maintain online presence on MS Teams during work hours and be responsive to messages from the rest of the team
• Participates in staff training program(s)

The duties within this job description can be amended from time to time.

You are an ideal candidate if you have:

• Post-Secondary degree in IT or related discipline or equivalent skill gained through relevant industry certifications and experience
• 2+ years of experience in a desktop support, IT support, or Generalist role or comparable role
• Experience administering and endpoint management solution
• Computer software proficiency with MS Office Applications.
• Strong analytical and problem-solving skills with superior attention to detail and accuracy.
• Excellent Time management skills with the ability to prioritize and meet tight deadlines.
• Excellent communication skills, both verbal and written.
• You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.
• Experience administering Microsoft Active Directory
• Experience administering Office 365.

Assets include:

• Relevant industry certifications such as CompTIA A+
• Security related certifications.
• Experience with laptop hardware repair
• Working experience with a Non-Profit organization. 
• Manage Engine Desktop Central administration experience

Starting salary: Under Review
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Network Administrator
*Hybrid work arrangement. Location: Toronto, ON

About the Opportunity

In this role, you will:

• Maintain a secure & stable network environment to reduce downtime and increase productivity.
• Ensure all servers and network equipment are maintained and patched in a timely manner.
• Setup new servers (MS HyperV, Azure VM, physical).
• Ensure all documentation on network equipment, systems and servers are maintained and available to the team (shared in MS Teams site).
• Ensures all antivirus/antimalware/MDR, anti-spam, and intrusion deterrents are current and appropriately adjusted and monitored across all systems.
• Set up user accounts for new employees with appropriate security levels.
• Assist digital adoption and training specialist with developing and delivering user training where required.
• Ensure principle of least privilege when configuring roles and account permissions for systems and people
• Ensure strong passwords are used for configured accounts and MFA is enforced where appropriate.
• Monitor for and ensure inactive users are disabled in a timely manner.
• Assist with monitoring the SIEM and investigating events.
• Ensure appropriate logging for identifying unauthorized activity is configured on servers and network equipment and that logs are kept for a minimum of 90 days and monitored.
• Tracks, and assist the IT team with maintaining the shared records of all IT hardware and software inventory.
• Maintain compliance with Microsoft licensing terms across IT infrastructure.
• Review software licensing ahead of annual renewals, ensure appropriate count, and identify the most cost-effective licensing solutions for the organization.
• Projects as assigned: investigate new software and hardware solutions and negotiate best pricing.
• For matters escalated by or that are out of scope for 3rd party tier 1 support: provide IT support for GGC users, enabling them to be more productive in their positions.
• Assist with acquiring and set up of hardware.
• Assist the Technical Support Specialist in provisioning and deploying end point devices.
• Monitor ticketing system, ensure assigned tickets are responded to within target times.
• Assist in monitoring quarantine taking care to identify and release only legitimate emails.
• Help to administer and monitor Office 365 (with a focus on Admin and Exchange online) and Azure AD to setup and support users across the organization, and to identify and respond to risks.
• Administer Azure Infrastructure: support existing systems and assist with configure new systems when required.
• When working remotely or when others in the team are working remotely: Maintain online presence on MS Teams during work hours and be responsive to messages from the rest of the team
• Monitor and address issues with server performance.
• Oversee and assist with back-up operations and disaster recovery preparations.
• Proactively identify opportunities to improve our IT systems and processes so they are best practice. Work with the team to implement approved changes.
• Learn and maintain skills and qualification for IT systems used by GGC.
• Be mindful of risks to our information, systems, and processes. Be on the look out for unidentified risks and bring these to the attention of the Information Security Analyst, Senior IT Administrator, and Senior IT Manager when discovered.
• Stay up to date with developments in the industry.

You are an ideal candidate if you have:

• Post-Secondary degree in IT or related discipline.
• 4 + years of experience in an IT Administrator, Network or Generalist role or comparable role (Network, infrastructure, endpoint).
• A minimum of 2 years’ experience with MS Azure Infrastructure.
• Intuitive demonstrable understanding of IT security and risk identification and mitigation.
• Experience with a SIEM solution
• Experience with a vulnerability management solution
• Experience with a patch management solution
• Experience with Exchange/Exchange online
• Experience with managed switches
• Computer software proficiency with MS Office Applications.
• Strong analytical and problem-solving skills with superior attention to detail and accuracy.
• Excellent Time management skills with the ability to prioritize and meet tight deadlines.
• Excellent communication skills, both verbal and written.
• You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.

Assets include:

• MS Azure Infrastructure certification.
• Risk and/or security certifications.
• Working experience with a Non-Profit organization.

Starting salary: $55,231
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is seeking a Employee Experience Specialist
*Hybrid work arrangement. Location: 50 Merton St., Toronto, ON

About the Opportunity

In partnership with our people managers and the People & Culture Team, the Employee Experience Specialist will actively execute full cycle recruitment and provide HR Generalist support to day-to-day human resources activities, HR related topics, projects and organizational initiatives.

In this role, your key responsibilities will include:

Talent Acquisition

• Responsible for full cycle recruitment which includes but is not limited to advertising to create a qualified diverse pool of applicants, screening, assessing, coordinating and conducting interviews, reference checking, background checks, contract development and presentation.
• Collaborate with Employee Experience Business Partner and people leaders on proactive recruitment planning.
• Develop proactive sourcing methodologies to attract both active and passive candidates and create a talent pipeline.
• Provide exceptional customer service to internal stakeholders including a high level of communication on the process and status of open positions.
• Prepares and analyses data to assist in continually improving the recruitment process; identifying trends; recognize challenges and recommend effective strategies.
• Stay informed on trends, best practices, legislative updates and their impact upon attraction and retention of talent.

Onboarding/Off boarding

• Organize and carry out onboarding for new employees and off boarding of exiting employees.
• Continually identify and implement ideas to improve onboarding experience for new hires, including development of Buddy program, check-ins and update as required.
• Conduct exit interviews for exiting employees.
• Identify the common trends emerging out of exit interviews and sharing analytics for improvements.
• Research best practices and ensure improvement in processes.

Human Capital Management System & Analytics:

• Participate in the development, coordination, implementation and maintenance of the Human Capital Management (HRIS) tool.
• Develop HCM resources and training for employees and people leaders.
• Support all staff with set up of their HRMS account, inquiries and troubleshooting.
• In collaboration with the Director, People and Culture and Employee Experience Business Partner, oversee reporting and analytics of key metrics for talent management.

HR Administration & Employee Experience

• Provide HR Generalist support to day-to-day human resources activities which could include employee relations, advice and counsel to people leaders on HR issues and partnering with other People & Culture team members on HR related initiatives.
• Apply organizational policies regarding diversity, equity and inclusivity to processes, communications and customer service.
• Provide general, ongoing support to employees, members/volunteers, responding to/directing inquiries and consulting with the appropriate groups and individuals to support the mission and vision of GGC.
• Other duties as assigned.

Requirements:

• Post-secondary university degree, college diploma, or college certificate with an emphasis on Human Resources or Organizational Behavior.
• Minimum of 4 years of experience in a variety of functional areas including talent acquisition, employee engagement, training and development, performance management, compensation and disability management
• Proficiency with MS Office (Office 365) and mastery of other applications including social media.
• Working knowledge of ADP and various modules and reporting functions.
• Proven ability to apply relevant policies, guidelines and legislation with knowledge of employment related legislation (e.g., ESA, Human Rights, AODA, OHSA).
• Superior communication, customer service and problem-solving skills.
• Ability to establish and maintain collaborative, credible and trusting relationships and partnerships with individuals across the organization.
• High level of personal integrity and respect for confidentiality.
• Ability to exercise sound judgement.
• Desire to contribute effectively to a growing diverse team as well as work successfully independently.

Assets:

• CHRP designation or working towards obtaining.
• Experience working in a non-profit or volunteer environment.
• French language skills/fluency (and any other language spoken in Canada).

Starting Salary: $55,231.
**Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Leeanne Federico, Employee Experience Business Partne at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a detail-oriented Provincial Communications Coordinator – Design (12-Month Contract)
*Hybrid work arrangement. Location 50 Merton St

About the Opportunity

Girl Guides is looking for a Provincial Communications Coordinator (Design) to provide design services to departmental and provincial partners – designing and creating GGC print and digital marketing and communications collateral. Reporting to the Team Lead, Provincial Marketing and Communications, you will create compelling visual materials and promotional assets to engage our target audiences of families, caregivers and volunteers.

In this role you will:

• Execute the design and production of visual assets for communications and marketing campaigns – including digital, print, email, icons, brand assets and toolkits, registration and recruitment materials, and volunteer resources.
• Develop and design a wide range of promotional, informational and event materials to connect with Girl Guides of Canada’s diverse range of audiences (caregivers, girls, volunteers and potential members who are unfamiliar with the organization). These may include ads, posters, postcards, digital assets (web, social media), organizational and promotional emails, reports and PowerPoint presentations.
• Work with departmental and provincial partners and members of the Marketing and Communications team, including the Graphic Design Lead, as you design and deliver compelling creative and graphic assets that showcase the Girl Guide experience for girls and their families and volunteers as part of girl registration, member retention and acquisition campaigns, and event materials.
• Execute and deliver design projects in adherence with brand guidelines, accessibility standards, communications calendar and workback timelines.
• Designing and resizing campaign materials.
• Liaise with departmental and provincial partners to ensure consistency with GGC brand guidelines and style guide.
• Apply organizational policies regarding diversity, equity and inclusivity to processes, communications and customer service

You are the model candidate if you have:

• Experience working with departmental and provincial partners and stakeholders to determine requirements and translate requests into compelling creative and graphic assets that wows an audience.
• Experience designing impactful promotional collateral for different target audiences – from digital and print to internal communications and promotional marketing materials.
• Strong understandings of fundamental design principles – including composition, typography, colour – and can work creatively within brand guidelines to communicate the brand visually.
• Intermediate skills in Adobe Creative Suite – Illustrator, Photoshop, InDesign – in a PC environment. Nice to haves: motion, video and gif assets development; photography
• Experience in photo selection, photo editing, image manipulation and retouching of photos.
• Proven productivity and collaboration computer skills including Microsoft O365 (Word, Excel, PowerPoint, Outlook, SharePoint Online, Teams and Planner), and online forms. 3-5 years’ experience in graphic design and a degree or diploma in Graphic Design or related discipline
• Excellent interpersonal skills with the ability to collaborate and work well with others as well as independently with a customer service focus.
• Experience with project management across the full project lifecycle.

Assets:

• Illustration skills (for crests, icons, graphic elements).
• Experience working in a non-profit or volunteer environment.
• French language skills/fluency (and any other language spoken in Canada).

Portfolio

If you are selected to move forward to the next step in the recruitment process, you will be asked to submit a link to your portfolio. Your portfolio should include samples of your design work, including print and digital pieces, assets for digital campaigns and graphic design work.

Starting Annual Salary: $44,060.
**Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.